Operational excellence, oversee the daily operations and provide leadership to the global customer care team (400+ associates) Drives the strategy and deployment to create a best in class customer experience. Define and enhance the overall cross functional customer journey to ensure a positive experience throughout all touchpoints Defining and measuring key customer KPIs

Monitor customer freight to identify issues and improve efficiency. Recommend adjustments as freight volumes fluctuate. Use a variety of technology to analyze service issues and trends to determine solutions. Work closely with leaders, teams and customers. Skills and qualifications Have a high school diploma or GED. One year of customer service experience preferred. Have

R10039733 Sales Support Specialist (Open) Location Appleton, WI Filling industrialFond du Lac, WI Retail shop, Marinette, WI Filling industrial How will you CONTRIBUTE and GROW? The Sales Support Specialist will act as the pricing execution expert for the local Areas, manage pricing through PROS requests, monitor price overrides, and implement price increases. Other duties

The Roadside Event Specialist/Dispatcher II is responsible for handling events marked "major" as defined by most current major event requirements. In addition to handling any assignments assigned by management. Job Duties All responsibilities of New Call/Follow Up Dispatcher I & II. Handle the day to day operational needs of the Major Events as defined by most current majo

Serves as the primary point of contact for Sentry's Retirement Plan customers. Provides proactive technical guidance and consultative support for designated customers in the areas of plan design, interpretation of plan documents, recommendation and implementation of plan amendments, contributions, plan limits, loan administration and other facets of plan administration. Co

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up to date with pr

Delivers a personalized and remarkable experience for our clients by answering their questions, providing servicing options and helping them with their products or services in a call center environment Proficient at resolving inquiries and transactions from Financial Reps and clients on basic and intermediate (semi complex) level calls and transactions in a registered are

Delivers a personalized and remarkable experience for our clients by answering their questions, providing servicing options and helping them with their products or services in a call center environment Proficient at resolving inquiries and transactions from Financial Reps and clients on basic and intermediate (semi complex) level calls and transactions in a registered are

Delivers a personalized and remarkable experience for our clients by answering their questions, providing servicing options and helping them with their products or services in a call center environment Proficient at resolving inquiries and transactions from Financial Reps and clients on basic and intermediate (semi complex) level calls and transactions in a registered are

Putting People First in Pharmacy Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. W

Perform a wide variety of duties and assume a leadership role in providing High Performance Doors (HPD) parts support and training to internal client's resource teams along with distributors and their service departments and technicians. Act as the HPD Parts subject matter expert for all areas of the aftermarket business unit. Responsibilities Act as a Product Specialist/

Field incoming technical service questions from customers and utilize troubleshooting and problem solving techniques to promptly resolve problems with products or systems regarding both electrical and mechanical issues. Respond to telephone and written inquiries regarding price, availability, and type of part required to meet the repair needs of existing sampling products

JOB DESCRIPTION Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Education Desired Bachelor of Commerce/Business Travel Percentage 0% Job Description Are you curious, motivated, and forward thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Ou

The Phone Order Taker will answer phones and take orders for carryout and delivery as well as answer questions that the customer may have and assist them with completing their order. This is a sit down job. Due to our popularity, our phones ring continuously you will not be bored. Full time employees will be eligible for vacation time, Health & Dental Insurance, and 401(k

Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co pays, deductibles, and previous balances; posts payments and updates demographic and insurance information. Schedules patient appoint